NEWS & TOPICS
Notice of changes to facility opening hours during the New Year holidays
- Thank you for staying at InterContinental Yokohama Grand. Please note that the opening hours of our facilities have changed. Please check the details.
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Notice of traffic restrictions around the hotel on Wednesday, December 31, 2025
- Due to expected heavy traffic congestion associated with the countdown, traffic restrictions will be in place around the hotel from around 10:00 PM on Wednesday, December 31st (around 9:00 PM in some sections) until late at night, including the closure of the International Bridge.
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Notice of partial parking closure Minato Mirai Public Parking Lot from Monday, December 15, 2025 to Monday, March 16, 2026
- Some parking spaces at the Minato Mirai Public Parking Lot will be closed due to firefighting equipment renovation work. During this period, we ask that you use parking spaces other than those that are closed. Also, as the reduced number of parking spaces is expected to cause congestion in the parking lot, we ask that you use public transportation whenever possible when visiting the museum.
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Notice of online store closure due to system renovation from Monday, December 15, 2025 to Saturday, January 3, 2026
- The online shop will be temporarily closed from 10:00 on Monday, December 15, 2025 to 20:00 on Saturday, January 3, 2026 due to system renovations.
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Notice of changes to restaurant opening hours during the New Year holidays
- Our restaurant and bar opening hours will be changed during the New Year's holiday period from Wednesday, December 31, 2025 to Sunday, January 4, 2026. Reservations will be accepted online and by phone from Tuesday, November 4, 2025.
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Request regarding the use of mobile batteries
- In recent years, there have been many reported cases of mobile batteries emitting smoke or catching fire both in Japan and overseas. To ensure the safety and security of all our guests, we ask for your cooperation in using mobile batteries in guest rooms.
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Instagram: Beware of impersonation of our official hotel account
- We have confirmed that there are fake accounts impersonating our hotel's official Instagram account (@intercontinentalokohamagrand). The fake accounts have very similar usernames and icon images, but they are in no way affiliated with our hotel. Please do not open, reply to, or enter any information on the URLs contained in direct messages, as there is a risk that your personal information may be obtained illegally. To prevent damage, if you receive a direct message, please delete the direct message itself and contact the person you are following.
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Regarding the mandatory entry of PIN when using credit cards
- Starting April 1, 2025, in order to prevent fraudulent use of credit cards, "signature authentication" will be abolished when using IC credit cards, and entry of a PIN (four-digit number) will become mandatory.
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Notice of accommodation reservation system integration
- As of February 1, 2025, the IHG ANA Hotels Group's online reservation system will be integrated into the IHG Global reservation system, replacing the previous Japan-specific reservation system.
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Journey to Tomorrow - SDG Initiatives
- IHG® Hotels & Resorts is committed to helping people, communities and the planet. As part of our Journey to Tomorrow program, we will be removing small bathroom amenities and replacing them with bulk pump bottles across all IHG hotels.
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Notice of the end of operation of the hotel-only cruise ship "Le Grand Bleu"
- We are pleased to announce that the hotel-exclusive cruise ship "Le Grand Bleu" will cease operations on Monday, March 31, 2025. We would like to express our sincere gratitude to all the guests who have boarded the ship since it launched in March 2016 as the first hotel-exclusive cruise ship in the Tokyo metropolitan area.
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